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Fonts look wrong
When text shows in the wrong typeface, on the stage or on air, and what to check before a font leaves your facility.
How fonts work in a document
When you pick a typeface in a text's Font row, the editor puts the font file into the document. From then on the document carries it: it opens and plays the same on a colleague's machine and on the playout server, whether or not the font is installed there. The fonts a document carries are listed in the Assets panel.
The text shows in the wrong typeface on air
| Check | Do this |
|---|---|
| Preflight says No font is embedded for this text | Pick the typeface again in the text's Font row, so the document carries it |
| The font was picked on another machine and replaced there | Open the font in the Assets panel: Used by says which texts use it. Replace… puts the right file in |
| The weight is wrong: regular where you set bold | The font has no bold face of its own. Import the bold file with the button beside Font, or choose a variable font and set Weight |
| It is right in the editor, wrong in another player | That player may not support something the text uses. Test in airZ Engine, which plays what the editor shows |
Characters show as boxes or are missing
The typeface has no drawing for those characters: accented letters in a display face, Arabic or Cyrillic in a Latin-only font, emoji anywhere.
- Choose a typeface that covers the language the data will arrive in.
- Test with real data. Type names from the actual rundown, with their accents, into the Data panel.
- For a mix of scripts, use a second style in the text's Runs and styles with a font that covers the other script. See Text.
The font picker has no preview for a font
Fonts larger than 12 MB — big CJK collections — are listed without a preview, to keep the picker quick. They work as normal once picked.
A font I installed does not appear
The editor lists the machine's fonts when it starts. Close and reopen it after installing a font, or import the font file directly with the button beside Font in the text inspector.
Before a document leaves your facility
A document carries its fonts, so sending the document sends the fonts.
- Check each typeface's licence allows it to go where the document is going: a colleague, another facility, a playout server.
- The template card and preflight name a commercial typeface when they find one.
- A font that must not travel: replace it, in the Assets panel, with one whose licence allows it.
See Licensing.